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I wanted to take a moment to express my profound gratitude for the exceptional service I received, which has truly been a game-changer for me. As a single parent navigating a perpetually busy schedule, finding reliable transportation felt like an enormous challenge, and frankly, a bit daunting. I honestly thought it would be a huge headache, but thanks to your incredible team, especially Darryl, the entire experience was nothing short of fantastic.
From the very first interaction, Darryl made me feel completely at ease. He really listened and understood my unique situation – juggling work, family, and needing a vehicle that could keep up with it all without breaking the bank. What impressed me most was how effortlessly he guided me through the entire process. The paperwork, which I usually dread, was surprisingly painless! Being able to complete most of it remotely, even while I was at work, saved me so much precious time and stress. His communication was always clear, prompt, and incredibly helpful every step of the way.
Darryl didn't just try to sell me a car; he truly helped me strategize. He was brilliant at balancing my budget constraints with the specific kind of vehicle I needed for my lifestyle. His flexibility was truly a standout quality, always willing to work around my chaotic schedule.
Thanks to his dedication and understanding, I'm now the proud owner of a fantastic 2023 Ford Escape! It has super low miles and, most importantly, fits perfectly within my comfortable budget. It's such a relief to have dependable transportation again. It honestly feels like a huge weight has been lifted, giving me the freedom and peace of mind to manage my busy life and get my kids wherever they need to be.
While I appreciate the support of the entire Fellahs Auto Group team, I truly wanted to give an extra, heartfelt shout-out to Darryl for his outstanding flexibility and commitment to making this happen for me. He really went above and beyond.
Thank you all again for such a positive and seamless experience!... More
Less than a month ago
Dave K was an excellent car salesman—very honest, patient, and truly worked hard to make everything fit within my budget. He didn’t pressure me and was upfront throughout the entire process, which I really appreciated. Gina in financing was also great and helped close the deal. It was definitely a process, but they both stayed committed and got it done. Overall, a solid experience and I would recommend working with them.
Less than a month ago
I had the pleasure of speaking with Dave regarding selling my used car. I initially went to Fellah Auto Group to explore selling my vehicle, but the offer I received wasn’t quite what I was looking for. Even so, Dave went out of his way on a personal note to guide me and honestly advise me on better options for selling my car elsewhere.
He was transparent, helpful, and genuinely had my best interest in mind rather than just pushing a deal. That level of integrity and customer care really stood... More
Less than a month ago
I highly recommend fellah auto especially Dave K he explained everything,he didn't push me I looked Truck no interfere unfortunately I didn't get spare key for truck,They couldn't find it and of course try to get bargain about my old Truck didn't get I want otherwise everything so far so good.They offer free oil service as well and inspection.If you looking for vehicle good option to stop by see Dave k
Less than a month ago
Adolfo was an amazing car salesman from start to finish. He was knowledgeable, patient, and genuinely cared about helping me find the right car rather than just making a sale. He answered all my questions clearly, kept everything transparent, and made the whole process smooth and stress-free. I really appreciated his professionalism and friendly attitude. If you’re looking for someone you can trust, I highly recommend asking for Adolfo!
I bought the VW PASSAT THANKS TO YOU?
The staff are incred... More
Less than a month ago
Mr William is a very nice guy, very professional. Straight to the point, he will work with you to make sure you get what you want and that you're satisfied. Me and my husband just got a car from him and we are pleased. With the service and the professionalism we received. We thank you Mr William
Over a month ago
Great Experience through the process of purchasing my new vehicle today. Worked with Will and Nick, these guys communicated clearly as to the steps needed to finalize. Content Eagles fan back mobile today! Shout out to the guys! Go Girds, Go Fellahs!
Over a month ago
“I recently purchased my Audi Q5 from Fellah Auto Group in Springfield and had a very positive experience. Will Burnett provided attentive support and clear communication, making the process smooth and reassuring. The finance representative was also extremely patient, guiding me through the paperwork with calm professionalism. Their combined efforts gave me confidence in my purchase, and I would recommend this dealership to others.”
Beverly King
Over a month ago
I went in needing a car. My credit is on the poorer side and they got me hooked up, approved for no money down, though I did end up with a little down just to get my rate lower. It was mostly painless and my salesman, Darryl Hollis, was great he didnt high pressure sell me. Although like any car sales, a few others were eager to get the transaction done, I never felt overly pressured and was never felt I had to compromise on my goals and standards. If you want a fairly chill experience, I recomm... More
Over a month ago
We came in hoping to see a specific minivan we seen online, not having the best credit or any expectations, and both Dave K. and Gina did their thing and got us into the very minivan we seen online!...Dave, having a very friendly personality, not pushy at all like most car dealers and made the process so simple, explaining everything as we went, and Gina worked her magic with the banks, and we finally have a newer vehicle!
We now have a 2023 Chrysler Pacifica which was much needed for our family... More
Over a month ago
